
A quality management system has become an essential part of the policy of any company aspiring to achieve a distinguished position in the market. Through this system, the company delivers its services or products at the highest level of quality, leading to increased customer satisfaction, a good reputation, and ultimately achieving the desired status.
This program aims to teach how to achieve quality objectives by identifying quality requirements and ensuring their application at all stages of the operational process, including planning, design, production, delivery, and customer service.